In our global contact centre based in Mangere as a Booking Host you'll help our customers with their travel, make bookings and answer their questions.
For someone with one to two years customer service or sales experience, this will be an exciting and fun role - even more so if you know the tourism industry well. It would be a big advantage if you have a tertiary qualification, and we'd love it if you could speak a second language as you'll deal with customers from all over the world.
As well as an enthusiasm for travel and tourism, you'll be able to show strong attention to detail, along with excellent listening skills. Being tech-savvy will be a big help, too.
Your key responsibilities:
- Help our customers to book unforgettable campervan holidays of a lifetime
- Be driven by achieving sales targets and providing excellent customer service
- Familiarise our customers with product knowledge and what's fun to do in New Zealand and Australia
In return, you'll get to be part of a happy, fun team, where we support and take care of one another.
We're a diverse crew, with people from all backgrounds, and you'll be made to feel welcome from day one. With a competitive salary, incentive packages, and development and career opportunities, there's really no better use for your customer service skills.
Want to apply?
If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!
Tour Holdings Limited
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