Full Time Job
Remote (NZ Based)

Product Marketing Manager

Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 Hi-Tech Company of the Year, we're a diverse, close-knit group where everyone's opinion matters. We’re already the established leader for online business travel in Australasia and revolutionizing the way organizations book travel in the USA and Europe – and we’re growing!

At Serko we believe in the power of being face-to-face, and our purpose is to bring people together. We have a vision for a connected, frictionless travel experience. To deliver that, we’re building the world’s business travel marketplace - connecting business travellers everywhere with the content, information and services they need at every stage of the journey.

We’re backed by the likes of Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change. We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.


This is a 12 months fixed term contracting role to cover maternity leave. We are looking for a product marketing professional to start in early September. We are in a fast growing and global scaling phase, this is a perfect opportunity for you to join the company marketing team and to be part of something big. This role gives you the chance to put your plans into actions and you will see the impact you make. Let's get on the journey together.

What you will be doing

• Collaborate with product management and marketing communications to develop product positioning and messaging that resonates with our target buyer personas.
• Create and deliver product marketing and sales support collateral including digital sales tools and templates for internal and external stakeholders.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.
• Implement a structured partner program that encompasses online and physical training (playbook, webinars, videos, e-learning and workshops) for partner sales teams.
• Develop, deploy and maintain a channel sales knowledge hub and spearhead the education program around new features in market.
• Act as a go-to resource for our customer facing teams to write, edit and produce repeatable and custom product information packs to support new sales.
• Be the market intelligence guide on our buyers, who are they, how they buy and their key buying criteria.
• Understand the competitive landscape—be an expert on our competition and how they are positioned.

What you will bring to the team:

• Product or partner marketing experience in B2B SaaS environment
• Track record of developing and supporting successful channel partnership strategies
• Experience leading the development of client training portals and e-learning / training delivery
• Exceptional communication and copy-writing skills, with the ability to create knockout presentations and written content
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties.
• Business Travel or Expense management industry knowledge is desirable.


It's important to us that our people can bring their whole selves to work. Join our team and we have the following on offer for you!

• Competitive salary + Kiwisaver
• Laptop & tools, modern office with games, exceptional coffee, snacks, and a great social atmosphere.
• Flexibility to work-from-home and with starting and finishing times
•Extended leave benefits:
- Additional covid sick leave
- Wellness & voluntary days
• Promotional opportunities among an established & growing global organisation
• 1:1's to help focus on your personal growth via multiple career pathways
• Access to discounted:
• Gym membership
• Travel industry discounts
• Local eateries
• Free flu shots, and confidential support, guidance, and counselling services with EAP
• Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Serko workforce. We look for people to add to our culture.

How to Apply

Serko is a NZ Immigration Accredited Employer. However due to Covid-19 immigration restrictions, we can only accept applications from candidates who are either NZ/AU citizens/permanent residents, or hold a current valid work visa for employment in New Zealand.

Where to find us