If you are energised and driven with a strong customer service or trades background this role is your ticket to a SaaS career.
Fergus is a 100% New Zealand owned tech company that builds outstanding job management software. We are helping tradespeople all around the work manage their business is a much smarter way.
Work with exceptional people leaders, prioritise your own development and growth as well as be part of a caring and connected culture. We pay above market salaries, have great benefits including paid parental leave, additional wellbeing leave, employee stock options as well as flexible working.
As an SDR at Fergus you are an integral part of the growth of our business. Reaching out to tradespeople within NZ and AU you will be expanding our new customer portfolio through warm outbound telephone and email based interaction. Your role is to turn opportunities into leads as well as helping the team to qualify and convert inbound sales leads.
Reporting to our NZ Regional Revenue Manager, you will receive full training and work collaboratively with our revenue teams with clear goals and KPIs to help you succeed. You will be doing meaningful work which results in life changing impacts to our customers lives - you will actually see your contribution making a difference!
• Experience in customer service and outbound telephone based support is advantageous.
• Experience with the plumbing or electrical industries would be an advantage.
• Excellent communication skills in writing, speaking, listening and cold-/warm-calling.
• An ability to develop excellent customer relationships, primarily through telephone or email based conversations.
• Ability to work independently, manage workflow and task lists
Fergus has a very inclusive and collaborative culture and we are united in our goal of really making a difference to our customers. We are super supportive of flexible working arrangements and offer competitive remuneration and professional development.
Culture and team fit are incredibly important to us at Fergus and we get that before you commit your valuable time in applying, you may want to suss us out! Send us an email with your contact details. We are always happy to connect and have a chat.