Fergus is a 100% New Zealand owned tech company that builds outstanding job management software. We're helping tradespeople around the world manage their businesses in a much smarter way.
We’re looking for a driven Customer Support Specialist to join our team based in Auckland. You will be someone who can understand our customer, empathise with their pain points, and assist them in their journey with Fergus. You are the glue that keeps the product and client together through exceptional technical facilitation and customer rapport.
This role could be a fantastic stepping-stone within a tech environment that spans the globe, and if you're our successful applicant, we'll provide you with all the information and training required. If you love tech and the satisfaction of really making a difference to people's lives, then this is a perfect opportunity for you.
What's great about this role?
Cool things about Fergus
Things which will help you succeed in this role:
Fergus has a very inclusive and collaborative culture and we are united in our goal of really making a difference to our customers. We are super supportive of flexible working arrangements and offer competitive remuneration and professional development.
This is an excellent opportunity to be part of an established business which is scaling and growing globally. You can really help shape the future direction of the platform, our products and our people.